Improving Customer Experience Using Conversational Commerce

An Amazing Line up of Conversational Commerce and Ecommerce Experts

Tuesday, June 16, 2020

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Most Ecommerce Teams are Leaving Money on the Table by Not Using Conversational Commerce to its Fullest

Are you implementing live chat to its fullest? Do you have sales reps ready to answer your pre-sales questions? Are you automated conversations as best as possible? Where can you add additional, meaningful touch points that improve customer experience? All this and more will be covered in our sessions.

View the schedule

1 day
11 speakers
8 categories
Maximize Conversions with a Strategic Approach to Live Chat June 16, 2020, 06:10 PM
Jon Tucker CEO, HelpFlow.com
Website Teardowns LIVE with Kurt Elster June 16, 2020, 07:40 PM
Kurt Elster Senior Ecommerce Consultant, Ethercycle
Panel: Conversational Commerce Tactics with H.V.M.N, Ethercycle & Gorgias June 16, 2020, 09:10 PM
Kurt Elster, Taylor Maniscalchi & Philippe Roireau
How to Nail Customer Value Optimization June 16, 2020, 08:40 PM
Valentin Radu CEO and Founder, Omniconvert

With these amazing experts, the tactics you need are just a click away

Each expert has been selected because of their unique expertise in Ecommerce, chat marketing, and customer experience. From live chat to business process optimization to channel integration strategies, we're going to spark some new ideas that you aren't working on, and help you improve on the "same old" strategies you've been doing for years that work, but could work better.

Meet the speakers

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Check out the Categories
Cause Marketing
Live Chat
Customer Service Helpdesk
Leadership
Word of Mouth Marketing
Messenger Marketing
Conversion Rate Optimization
Retention

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