Improving Customer Experience Using Conversational Commerce

An Amazing Line up of Conversational Commerce and Ecommerce Experts

Tuesday, June 16, 2020

Learn from amazing companies like these

Featured talks

Not sure what to watch? Here are some talks you won't want to miss.

Billy McClennan Partner Manager, Gorgias

Selling With Conversational Commerce: The Unfair Advantage For Your Online Brand
Toby Awalt Senior Product Marketing Manager, ManyChat

Combining Messenger and SMS Marketing to Close More Sales
Jon Tucker CEO, HelpFlow.com

Maximize Conversions with a Strategic Approach to Live Chat
Ty Givens CEO, The Workforce Pro

Omnipresent Leadership
Ronny Sage CEO, ShoppingGives

Three Power Strategies for Social Impact Success
Kurt Elster Senior Ecommerce Consultant, Ethercycle

Website Teardowns LIVE with Kurt Elster
Ahmad Iqbal Founder, HMS Commerce

Tackling Abandoned Checkouts Before they Happen
Valentin Radu CEO and Founder, Omniconvert

How to Nail Customer Value Optimization
Kurt Elster, Taylor Maniscalchi & Philippe Roireau

Panel: Conversational Commerce Tactics with H.V.M.N, Ethercycle & Gorgias

Most Ecommerce Teams are Leaving Money on the Table by Not Using Conversational Commerce to its Fullest

Are you implementing live chat to its fullest? Do you have sales reps ready to answer your pre-sales questions? Are you automated conversations as best as possible? Where can you add additional, meaningful touch points that improve customer experience? All this and more will be covered in our sessions.

View the schedule

1 day

11 speakers

8 categories

Welcome to Conversational Commerce for 2020 June 16, 2020, 05:00 PM

Derric Haynie Chief Ecommerce Technologist, Ecommercetech.io

Panel: Conversational Commerce Tactics with H.V.M.N, Ethercycle & Gorgias June 16, 2020, 09:10 PM

Kurt Elster, Taylor Maniscalchi & Philippe Roireau

Combining Messenger and SMS Marketing to Close More Sales June 16, 2020, 05:40 PM

Toby Awalt Senior Product Marketing Manager, ManyChat

Panel: Conversational Commerce Tactics with H.V.M.N, Ethercycle & Gorgias June 16, 2020, 09:10 PM

Kurt Elster, Taylor Maniscalchi & Philippe Roireau

With these amazing experts, the tactics you need are just a click away

Each expert has been selected because of their unique expertise in Ecommerce, chat marketing, and customer experience. From live chat to business process optimization to channel integration strategies, we're going to spark some new ideas that you aren't working on, and help you improve on the "same old" strategies you've been doing for years that work, but could work better.

Meet the speakers

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Check out the Categories

Retention

Conversion Rate Optimization

Leadership

Word of Mouth Marketing

Customer Service Helpdesk

Messenger Marketing

Live Chat

Cause Marketing